Subject: Tech Support Candidate - Sharad Yadav
From: Sharad Yadav <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 20 Jun 2022 14:26:10 -0400

Tech Support
Test

Name

Sharad
Yadav

E-mail

[email-masked]

Phone Number

(+91) 9412429707

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute only using Metro

Where
do you currently live (area)

Kanpur

Which best describes
your Technical Support capabilities

I don't have experience or
skills for Technical Support

Please tell us which areas below are
you comfortable and confident in your support abilities: (select all that
applies)

MS Windows - Basic
MacOS
Networking -
basic
Hardware - Basic

Please give us details of your last 3
employments including current. If you've not worked in 3 companies, please enter
NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

NA

Previous Employer 1

NA

Previous
Employer 2

NA

In your past experience you have
(select all that applies)

Did not interact with
customers, supported internal employees

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

First we check the internet connection

After that we Check the internet speed And reload the website

We can also check in another browser if the internet speed is ok

Please
list the steps to connect a Bluetooth speaker to your mobile phone.

Power on the Bluetooth device

Bluetooth mode open on your phone

Search/scan new device on your mobile phone

Paired with the Bluetooth device

What according to you makes you a good candidate
for customer service or technical support job?

I m a
computer science student so i can explain and give the technical suggestions

On a scale of 1 - 5 please rate your fluency in
spoken English

1