Subject: Tech Support Candidate - saurabh singh
From: saurabh singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 20 Jun 2022 11:07:28 -0400

Tech Support
Test

Name

saurabh
singh

E-mail

[email-masked]

Phone Number

(110059) 8285031277

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute only using Metro

Where
do you currently live (area)

New Delhi

Which best describes your Technical Support capabilities

I don't have Tech Support experience, but I am confident with
my skills I can do it

Please tell us which areas below are
you comfortable and confident in your support abilities: (select all that
applies)

MS Windows OS - Advanced
MS Windows -
Basic
Linux
Networking - basic
Networking - advance
Hardware -
Basic
Speakers & Audio

Please give us details of your last 3
employments including current. If you've not worked in 3 companies, please enter
NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

globallogic

data analyst

24 june

15104

Previous
Employer 1

NA

NA

NA

NA

Previous Employer 2

NA

NA

NA

NA

In your past experience you have
(select all that applies)

Did not interact with
customers, supported internal employees

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

1. being an end user If i get an error while
launching a website on browser. A browser might need an update.

2. Need to Clear Cookies.

3. if the services are blocked by the firewall for some security reasons. just
need to Disable the services for a while.

4. System might need a restart

Please list the steps to connect a
Bluetooth speaker to your mobile phone.

just switch
on the Bluetooth speaker device using power button (long press)

then, switch on Mobile Phone Bluetooth and search for the available devices and
make it pair with Speaker bluetooth.

What according to you makes you a good candidate
for customer service or technical support job?

Doing a
basic technical things in a daily life and learning Professional technologies
and their solutions make me stand as good fit for the tech support job.

On a scale of 1 - 5 please rate your fluency in
spoken English

4