Subject: Re: Tech Support Candidate - Amit Verma
From: Aishwarya Jaiswal <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Mon, 20 Jun 2022 04:25:15 -0700 (MST)

average comm.nope 

From: "Deeksha Dadu" <[email-masked]> 
To: "aishwarya jaiswal" <[email-masked]> 
Sent: Monday, June 20, 2022 2:20:47 PM 
Subject: Fw: Tech Support Candidate - Amit Verma 

interview 

From: Amit Verma <[email-masked]> 
Sent: Monday, June 20, 2022 12:07 PM 
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]> 
Subject: Tech Support Candidate - Amit Verma 

	

	
			Tech Support Test 
		
	Name 	Amit Verma 
	E-mail 	[email-masked] 
	Phone Number 	(91) 9910789281 
	Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I can commute only using Metro 
	Where do you currently live (area) 	NEW DELHI 
	Which best describes your Technical Support capabilities 	I've worked in Level 1 tech support 
	Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	MS Windows - Basic 
Networking - basic 
Hardware - Basic 
Speakers & Audio 
	Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	
Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 	Pacific BPO 	IT Support Executive 	NA 	23,000 
Previous Employer 1 	R1rcm 	IT Support Executive 	30/09/2020 	16,666 
Previous Employer 2 				
	In your past experience you have (select all that applies) 	Interacted with International customers on Phone 
	Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	I will refresh the page 2-3times if it doesn't work I'll restart the browser if it still not working then I will check internet if there is no problem with internet then I'll delete history and cockies then I will try to to open the website if it still showing error I'll will check URL if it is correct then there must be server problem. 
	Please list the steps to connect a Bluetooth speaker to your mobile phone. 	On Bluetooth speaker and Bluetooth of phone > search the Bluetooth speaker name on phone > pair and connect the speaker 
	What according to you makes you a good candidate for customer service or technical support job? 	I have required experience in the same profile. 
	On a scale of 1 - 5 please rate your fluency in spoken English 	4