Subject: Re: Tech Support Candidate - Sandeep Yadav
From: Aishwarya Jaiswal <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Mon, 20 Jun 2022 04:14:48 -0700 (MST)

bad comm,reject 

From: "Deeksha Dadu" <[email-masked]> 
To: "aishwarya jaiswal" <[email-masked]> 
Sent: Monday, June 20, 2022 2:36:51 PM 
Subject: Fw: Tech Support Candidate - Sandeep Yadav 

interview 

From: Sandeep Yadav <[email-masked]> 
Sent: Monday, June 20, 2022 11:09 AM 
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]> 
Subject: Tech Support Candidate - Sandeep Yadav 

	

	
			Tech Support Test 
		
	Name 	Sandeep Yadav 
	E-mail 	[email-masked] 
	Phone Number 	(91) 9729404097 
	Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I live walking distance to office 
	Where do you currently live (area) 	New Ashok nagar 
	Which best describes your Technical Support capabilities 	I've worked in Level 1 tech support 
	Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	MS Windows OS - Advanced 
MS Windows - Basic 
Networking - basic 
Hardware - Basic 
VoIP 
	Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	
Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 	Startech it solutions 	Desktop support Engineer 	15 june, 2022 	30000 
Previous Employer 1 	Net connect pvt ltd 	Desktop and remote support 	30 nov 2019 	20000 
Previous Employer 2 	Jiva ayurved 	It executive 	10 October 2015 	13000 
	In your past experience you have (select all that applies) 	Interacted with Domestic customers on Phone 
Interacted with customers over Email 
Interacted with customers over Live Chat 
Used a case management tool 
	Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	Firstly, i will check the network connection and ping gateway and dns and then try to ping website address and allow all cookies and popup required for this website and try to resolve issue in same manner। 
	Please list the steps to connect a Bluetooth speaker to your mobile phone. 	1. Power ON speaker and click on Bluetooth button on speaker and then on the Bluetooth from phone setting and search a new Bluetooth device and when device name will show then click on that and pair this device. 
	What according to you makes you a good candidate for customer service or technical support job? 	Good listener and experience makes me a good candidate for this job. 
	On a scale of 1 - 5 please rate your fluency in spoken English 	4