Subject: Fw: Tech Support Candidate - Abhishek Yadav
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Mon, 20 Jun 2022 09:33:31 +0000

interview
________________________________
From: Abhishek Yadav <[email-masked]>
Sent: Monday, June 20, 2022 2:37 PM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]>
Subject: Tech Support Candidate - Abhishek Yadav

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    Abhishek Yadav
E-mail  [email-masked]
Phone Number    (91) 9643484003
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I have my own 2/4 wheeler transport
Where do you currently live (area)      Noida sector 75
Which best describes your Technical Support capabilities        I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows OS - Advanced
MS Windows - Basic
MacOS
Networking - basic
Hardware - Basic
Hardware - Advanced
Speakers & Audio
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer
Previous Employer 1     Droisys         It supports     1 April         25000
Previous Employer 2
In your past experience you have (select all that applies)      Interacted with International customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  1. First step to restart your computer.
2. Second step check you have proper internet connection.
3. Third step check the ndtv website is down only for you or others also by using other devices.
Please list the steps to connect a Bluetooth speaker to your mobile phone.      1. Go to bluetooth setting on your device.
2 . Search for your bluetooth device name.
3. Click on connect.
What according to you makes you a good candidate for customer service or technical support job? I am technically good
I know everything about computers
I have done my BCA in computer application
I am good at customer interaction
On a scale of 1 - 5 please rate your fluency in spoken English  4