Subject: Fw: Tech Support Candidate - prateek bansal
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Mon, 20 Jun 2022 09:28:18 +0000

no
________________________________
From: prateek bansal <[email-masked]>
Sent: Friday, June 17, 2022 1:31 PM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]>
Subject: Tech Support Candidate - prateek bansal

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    prateek bansal
E-mail  [email-masked]
Phone Number    (110085) 9315918037
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute only using Metro
Where do you currently live (area)      new delhi
Which best describes your Technical Support capabilities        I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) Speakers & Audio
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        NA
Previous Employer 1     NA
Previous Employer 2     NA
In your past experience you have (select all that applies)      Interacted with Domestic customers on Phone
Interacted with customers over Email
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  I will first make sure that I am typing correct URL if URL correct than I will check my system network is properly connected if my network is stable than I will refresh than it will work
Please list the steps to connect a Bluetooth speaker to your mobile phone.      1)we must first charge our Bluetooth earphones and we must know name of Bluetooth speakers than switch on device Bluetooth and pair it with Bluetooth speakers than our device will pair it with and we can now listen any music, recording using Bluetooth speakers connected with our device.
What according to you makes you a good candidate for customer service or technical support job? I am very calm I will solve problem in a very easy way of customer and I am very helpful I will make it easier for customer to understand my language easily in such a good way he will be happy from my service
On a scale of 1 - 5 please rate your fluency in spoken English  4