Subject: Fw: Tech Support Candidate - BHAWNA VERMA
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Mon, 20 Jun 2022 09:26:44 +0000

no
________________________________
From: BHAWNA VERMA <[email-masked]>
Sent: Friday, June 17, 2022 5:58 PM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]>
Subject: Tech Support Candidate - BHAWNA VERMA

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    BHAWNA VERMA
E-mail  [email-masked]
Phone Number    (98731) 69906
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute only using Metro
Where do you currently live (area)      East Delhi
Which best describes your Technical Support capabilities        I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) Networking - basic
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        vaco binary semantics llp(onsite-Google)        Associate Analyst       12 july 2022    22-23000
Previous Employer 1
Previous Employer 2
In your past experience you have (select all that applies)      Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  1- Check my connection (internet)
2-i will look in to the problem whether it is by my side or by their end
3- i will browse the latest version of the page
4-I will disable all the interfering software and will clear my cache data
5- i will fix my DNS
Please list the steps to connect a Bluetooth speaker to your mobile phone.      1- Go to the setting (android/ios)
2- select Bluetooth settings option
3-make sure phone is in discoverable mode as well
4-under the other device select the speaker you want to pair and click on it
What according to you makes you a good candidate for customer service or technical support job? I decided to go into technical support because I've been fascinated , and I also love working with people. I want to use my technical know-how to directly solve issues customers are having. I want to be the person that makes life easier and more enjoyable for folks who've run into a problem.” i have the skills which can be make me suitable or this role .
On a scale of 1 - 5 please rate your fluency in spoken English  5