Subject: Fw: Tech Support Candidate - Muskan Beriwal
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Mon, 20 Jun 2022 09:26:26 +0000

no
________________________________
From: Muskan Beriwal <[email-masked]>
Sent: Friday, June 17, 2022 6:38 PM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]>
Subject: Tech Support Candidate - Muskan Beriwal

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    Muskan Beriwal
E-mail  [email-masked]
Phone Number    (208014) 7458006442
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute only using Metro
Where do you currently live (area)      Kanpur
Which best describes your Technical Support capabilities        I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Networking - advance
Speakers & Audio
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        Fresher
Previous Employer 1
Previous Employer 2
In your past experience you have (select all that applies)      Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  Firstly I will make sure that internet connection is working or not then I m gonna check the website is down for me  or everyone.
Please list the steps to connect a Bluetooth speaker to your mobile phone.      Step1 -  open the Bluetooth function.
Step2-.  Tap pair new device  name.
Step3- Tap the name of the Bluetooth device you want to pair with your device.
The device will show the connection
What according to you makes you a good candidate for customer service or technical support job? Good communication skills and to understand the phycology of the coustomer needs.
On a scale of 1 - 5 please rate your fluency in spoken English  4