Subject: Fw: Tech Support Candidate - Sajid Khan
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Mon, 20 Jun 2022 09:25:40 +0000

no
________________________________
From: Sajid Khan <[email-masked]>
Sent: Friday, June 17, 2022 8:04 PM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]>
Subject: Tech Support Candidate - Sajid Khan

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    Sajid Khan
E-mail  [email-masked]
Phone Number    (+91) 7011755225
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute only using Metro
Where do you currently live (area)      Faridabad
Which best describes your Technical Support capabilities        I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows - Basic
Networking - basic
Hardware - Basic
Speakers & Audio
Ticketing System - service now , printer setup , user service guide .
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        NA
Previous Employer 1     NA
Previous Employer 2     NA
In your past experience you have (select all that applies)      Interacted with Domestic customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  First of all we have to check the error code which will be display in the screen . Error code is the message which display the Cause for not opening any website or any link .

Error code which can be display -

404 ( not found) -  It means that site is removed or deleted also issue is from client side.
1XX - Request is received but slow in process.
5XX - server side error
3XX - Further action need while troubleshooting website .

How to troubleshoot this problem ?
Step 1 - click on 👉 :
Step 2 - More tools
Step 3 - developer tools
Step 4 - select proper option displays at screen.
Please list the steps to connect a Bluetooth speaker to your mobile phone.      Step 1 - Turn on bluetooth on phone .
Step 2 - Switch on the Bluetooth speaker.
Step 3 - In mobile Bluetooth setting search for Bluetooth device name .
Step 4 - now pair Bluetooth device to our mobile phone with Bluetooth .
What according to you makes you a good candidate for customer service or technical support job? According to me for technical support Engineer job two things are must communication with good understanding behaviour and having technical skills with good management . I think I possess  both of these qualities in me .
On a scale of 1 - 5 please rate your fluency in spoken English  4