Subject: Fw: Tech Support Candidate - Anurag Verma
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Mon, 20 Jun 2022 09:25:30 +0000

no
________________________________
From: Anurag Verma <[email-masked]>
Sent: Friday, June 17, 2022 8:20 PM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]>
Subject: Tech Support Candidate - Anurag Verma

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    Anurag Verma
E-mail  [email-masked]
Phone Number    (174505) 8988883287
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute only using Metro
Where do you currently live (area)      Hamirpur
Which best describes your Technical Support capabilities        I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows - Basic
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        NA
Previous Employer 1     NA
Previous Employer 2     NA
In your past experience you have (select all that applies)      Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  First of all I'll check what is the reason of error, then:-
Step 1: I'll click on reload button.
Step 2: I'll check my internet connection.(prefer good internet connection)
Step 3: Restart my browser.
Step 4: I'll wait for few minutes before opening site again incase the server is down.
Please list the steps to connect a Bluetooth speaker to your mobile phone.      Step 1: Turn on the bluetooth speaker & the Bluetooth of speaker.
Step 2: Turn on the bluetooth in mobile phone.
Step 3: Search for available devices in mobile phone.(connectivity section)
Step 4: Tap on the name of your BT speaker available for pairing.
Step 5: Tap on pair & your device is connected.

What according to you makes you a good candidate for customer service or technical support job? Good technical knowledge.
Quick learner and desire to learn more.
Good problem solving skills.
Ability to adapt the environment.
On a scale of 1 - 5 please rate your fluency in spoken English  4