Subject: Fw: Tech Support Candidate - aryan sanjay arora
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Mon, 20 Jun 2022 09:22:57 +0000

no
________________________________
From: aryan sanjay arora <[email-masked]>
Sent: Saturday, June 18, 2022 1:29 AM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]>
Subject: Tech Support Candidate - aryan sanjay arora

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    aryan sanjay arora
E-mail  [email-masked]
Phone Number    (+91) 9643237133
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute only using Metro
Where do you currently live (area)      chawri bazar
Which best describes your Technical Support capabilities        I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MacOS
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        N/A
Previous Employer 1     N/A
Previous Employer 2     N/A
In your past experience you have (select all that applies)      Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  first, we have to figure out where the problem is by following some steps:

1. open a new tab and check to see if we can load another website like facebook.com.

  if we can open another site that means the problem
  is with certain websites only.

  if we cannot open another site, continue to step2.

2. launch another browser , like google chrome, internet explorer and try to open the site we were having problem with,

  if the site works in another browser then we
  conclude that problem is with our browser which
  we were using.

  if site doesn't work in another browser, check out
  the problem happens in all web browser.
Please list the steps to connect a Bluetooth speaker to your mobile phone.      steps:

1. turn on the speaker.
2. go to settings in your mobile phone
3. and search for bluetooth option.
4. search for the speaker name in bluetooth and click
   on it.
5. wait for it until it shows connected.
6. when its connected your speaker will also make
   some kind of sound.
What according to you makes you a good candidate for customer service or technical support job? In my opinion my troubleshooting and communication skills are good enough to give someone satisfiable solution to the problem.
On a scale of 1 - 5 please rate your fluency in spoken English  4