Subject: Fw: Tech Support Candidate - Ankit Darad
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Mon, 20 Jun 2022 09:22:28 +0000

no
________________________________
From: Ankit Darad <[email-masked]>
Sent: Saturday, June 18, 2022 10:32 AM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]>
Subject: Tech Support Candidate - Ankit Darad

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    Ankit Darad
E-mail  [email-masked]
Phone Number    (+91) 7859087221
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I have my own 2/4 wheeler transport
Where do you currently live (area)      Greater Noida
Which best describes your Technical Support capabilities        I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows OS - Advanced
MS Windows - Basic
Linux
Networking - basic
Hardware - Basic
Speakers & Audio
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        NA
Previous Employer 1     NA
Previous Employer 2     NA
In your past experience you have (select all that applies)      Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  1. Check the internet connection.
2. Try to open any other web site.
3. Clear cache data & cookies.
4. Open another browser.
5. Check whether the site is down for you only or its a server side issue,
6. Restart the system
Please list the steps to connect a Bluetooth speaker to your mobile phone.      1. Turn on the bluetooth speaker & wait for it come in the pairing state.
2. Turn on mobile phone's bluetooth.
3. Select the speaker from the available devices & pair it.
What according to you makes you a good candidate for customer service or technical support job? What make me a good candidate for this role is my technical knowledge, patience to listen & talking point to point.
On a scale of 1 - 5 please rate your fluency in spoken English  5