Subject: Fw: Tech Support Candidate - Mohammad Hashim Idrisi Mohammad Hashim
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Mon, 20 Jun 2022 09:21:09 +0000

no
________________________________
From: Mohammad Hashim Idrisi Mohammad Hashim <[email-masked]>
Sent: Saturday, June 18, 2022 12:12 PM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]>
Subject: Tech Support Candidate - Mohammad Hashim Idrisi Mohammad Hashim

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    Mohammad Hashim Idrisi Mohammad Hashim
E-mail  [email-masked]
Phone Number    (+91) 8446526408
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute using other transport like Rickshaw
Where do you currently live (area)      Mumbai
Which best describes your Technical Support capabilities        I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows - Basic
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        Anunta technology       Vip support Engineer    Till    26000
Previous Employer 1     Impact (TCS)    Desktop support Engineer        02-04-2018      18500 aprox
Previous Employer 2     Kalyani infotech        Help desk coordinator   17-12-2017
In your past experience you have (select all that applies)      Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat
Used a case management tool
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  We have checked proxy settings and add the url in compabiltiy view also check firewall
Please list the steps to connect a Bluetooth speaker to your mobile phone.      On the Bluetooth speaker and pair the mobile Bluetooth
What according to you makes you a good candidate for customer service or technical support job? I have 6 year experience as a customer service executive and desktop support Engineer I have handled multiple user and vip user and have listen user query according resolved the issue
On a scale of 1 - 5 please rate your fluency in spoken English  4