Subject: Fw: Tech Support Candidate - Pratiksha Tewari
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Mon, 20 Jun 2022 09:20:44 +0000

no
________________________________
From: Pratiksha Tewari <[email-masked]>
Sent: Saturday, June 18, 2022 1:05 PM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]>
Subject: Tech Support Candidate - Pratiksha Tewari

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    Pratiksha Tewari
E-mail  [email-masked]
Phone Number    (26313#) 9634833503
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute only using Metro
Where do you currently live (area)      Haldwani, Uttarakhand
Which best describes your Technical Support capabilities        I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows - Basic
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer
Previous Employer 1     Bajaj Auto Ltd. Line Engineer   15 April 2020   14000
Previous Employer 2
In your past experience you have (select all that applies)      Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  First, I will close the browser and check the internet connectivity to ensure internet is working and then I will check if it is working.
Note: If the above step won't work  continue to next step.
Second, I will clear the cache and data of the browser and then type the complete URL of the website.
The last step will be to reboot the system in safe mode and then reload the website so that third parties apps won't effect the browser.
Please list the steps to connect a Bluetooth speaker to your mobile phone.      Swipe down from the top of the screen.
Touch and hold bluetooth of mobilephone.
Turn ON the bluetooth of your speaker.
Tap pair new device on your phone.
If you dont find pair new device, check under "Available device"  or tap more.
Tap the name of the bluetooth device (Boat speaker) you want to pair with your device.
What according to you makes you a good candidate for customer service or technical support job? I find myself easy to connect with everyone which help me deal with customers query with ease and also I am  a good listener which will help me to comprehend the issue of customer.
On a scale of 1 - 5 please rate your fluency in spoken English  4