Subject: Fw: Tech Support Candidate - Ajeet Singh
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Mon, 20 Jun 2022 09:20:35 +0000

no
________________________________
From: Ajeet Singh <[email-masked]>
Sent: Saturday, June 18, 2022 1:23 PM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]>
Subject: Tech Support Candidate - Ajeet Singh

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    Ajeet Singh
E-mail  [email-masked]
Phone Number    (+91) 9897510950
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute using other transport like Rickshaw
Where do you currently live (area)      SAHARANPUR
Which best describes your Technical Support capabilities        I've worked in Level 2 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Networking - advance
Hardware - Basic
Hardware - Advanced
Window Server Administrator
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        CPPRI   Administrative Executive IT     19.08.2020 to Currently Working 27500/-
Previous Employer 1     CPPRI   JRF     02.08.2016 to 31.07.2020        31500/-
Previous Employer 2     CPPRI   Project Assistant       02.12.2014 to 01.08.2016        18000/-
In your past experience you have (select all that applies)      Interacted with Domestic customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat
Used a case management tool
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  You have issues with your network connection. if Your Internet connection is ok then service provider might have blocked access to specific websites, e.g., YouTube, Blogger, or maybe a personal domain. Your Windows Firewall is blocking access to a particular website. Your browser is loading the webpage from its internal cache. and you want to help with our administrator
Please list the steps to connect a Bluetooth speaker to your mobile phone.      To pair to a Windows laptop or desktop, make sure Bluetooth is enabled by either right-clicking the Bluetooth icon in the Notifications area or going to Control Panel > Hardware and Sound > Devices and Printers. Select the device in the list and enter a PIN if prompted and select Connect.
What according to you makes you a good candidate for customer service or technical support job? My short term goal is to get a job in reputed company. and my long term goal is to achieve a good position where i can build my career & help them organization.
On a scale of 1 - 5 please rate your fluency in spoken English  3