Subject: Fw: Tech Support Candidate - Monika Goyal
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Mon, 20 Jun 2022 09:20:21 +0000

no
________________________________
From: Monika Goyal <[email-masked]>
Sent: Saturday, June 18, 2022 3:11 PM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]>
Subject: Tech Support Candidate - Monika Goyal

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    Monika Goyal
E-mail  [email-masked]
Phone Number    (+91) 8878623268
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute only using Metro
Where do you currently live (area)      Noida sector 35
Which best describes your Technical Support capabilities        I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows - Basic
Networking - basic
Hardware - Basic
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        NA      NA      NA      NA
Previous Employer 1
Previous Employer 2
In your past experience you have (select all that applies)      Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  Try to refresh Page first
Check the internet connection property
Check if cookies are enabled
Clear cache and cookies
Restart web browser
Try a different web browser
Please list the steps to connect a Bluetooth speaker to your mobile phone.      1.Swipe down from the top of my screen
2.Touch and hold Bluetooth.
3.Tap pair new device
4.If couldn't find them check available device
5.Tap on the name of Bluetooth device wish to connect and then connect.
What according to you makes you a good candidate for customer service or technical support job? I am a good listener and I would love to solve problems of others.
On a scale of 1 - 5 please rate your fluency in spoken English  4