Subject: Fw: Tech Support Candidate - Vivek Pratap Singh Vivek
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Mon, 20 Jun 2022 09:19:47 +0000

no
________________________________
From: Vivek Pratap Singh Vivek <[email-masked]>
Sent: Saturday, June 18, 2022 5:28 PM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]>
Subject: Tech Support Candidate - Vivek Pratap Singh Vivek

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    Vivek Pratap Singh Vivek
E-mail  [email-masked]
Phone Number    (+91) 9205134377
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I have my own 2/4 wheeler transport
Where do you currently live (area)      Greater Noida
Which best describes your Technical Support capabilities        I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) Networking - basic
Networking - advance
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        NA
Previous Employer 1     NA
Previous Employer 2     NA
In your past experience you have (select all that applies)      Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  First I will check internet connectivity of our system.
If I don't get internet connectivity then I will check ethernet to fix it.
Please list the steps to connect a Bluetooth speaker to your mobile phone.      Swipe down from the top of the screen.Touch and hold Bluetooth.Tap pair new device check under available devices. Tap the name of the Bluetooth device you want to pair with your device.Now connect to that device.
What according to you makes you a good candidate for customer service or technical support job? Good communication and interpersonal skills, customer focus appoach
On a scale of 1 - 5 please rate your fluency in spoken English  4