Subject: Fw: Tech Support Candidate - Sheetal Sharma Sheetal
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Mon, 20 Jun 2022 09:17:48 +0000

no
________________________________
From: Sheetal Sharma Sheetal <[email-masked]>
Sent: Saturday, June 18, 2022 10:00 PM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]>
Subject: Tech Support Candidate - Sheetal Sharma Sheetal

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    Sheetal Sharma Sheetal
E-mail  [email-masked]
Phone Number    (+91) 9899760785
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute using other transport like Rickshaw
Where do you currently live (area)      Greater Noida
Which best describes your Technical Support capabilities        I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows - Basic
Networking - basic
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        NA      NA      NA      NA
Previous Employer 1     NA      NA      NA      NA
Previous Employer 2     NA      NA      NA      NA
In your past experience you have (select all that applies)      Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  Many basic problems can be solved simply by restarting your device. This clears caches, and forces the device to reload the program or web pages you may be having issues with, rather than use something that may be partially wrong.( Before you restart or shut down your device, make sure to save all necessary work to prevent data loss.)
I have to make sure the internet connection works. And then I will check if the website is down for everybody or just me.
Please list the steps to connect a Bluetooth speaker to your mobile phone.      1. Pair a Bluetooth accessory
(Your devices stay paired until you unpair them).
2. Connect
a. Swipe down from the top of the screen.
b. Make sure Bluetooth is turned on.
c. Touch and hold Bluetooth icon.
d. In the list of paired devices, tap a paired but unconnected device.
e. When your phone and the Bluetooth device are connected, the device shows as "connected".
What according to you makes you a good candidate for customer service or technical support job? I have always been fascinated by technology, and I enjoy working with people. It's my hobby to solve the customers issues, and I enjoy troubleshooting others issues.
On a scale of 1 - 5 please rate your fluency in spoken English  4