Subject: Fw: Tech Support Candidate - Sahil Suri
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Mon, 20 Jun 2022 09:16:43 +0000

no
________________________________
From: Sahil Suri <[email-masked]>
Sent: Saturday, June 18, 2022 11:55 PM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]>
Subject: Tech Support Candidate - Sahil Suri

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    Sahil Suri
E-mail  [email-masked]
Phone Number    (011) 7011561343
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I have my own 2/4 wheeler transport
Where do you currently live (area)      Ramesh Nagar, New Delhi
Which best describes your Technical Support capabilities        I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows - Basic
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        NA
Previous Employer 1     NA
Previous Employer 2     NA
In your past experience you have (select all that applies)      Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  I will check whether my Internet connection is working or not.
Try to update my browser if not updated.
I will check whether I am connected to WIFI or not.
Restart the device.
Try a different web browser.
Please list the steps to connect a Bluetooth speaker to your mobile phone.      1. Switch on the Bluetooth on your device(system).
2. Now switch on the Bluetooth device.
3. Click on search new device.
4.After finding the device name, click on that and start pairing it.
5. Now a code will generate, click on pair.
6. Your Bluetooth is connected to your Mobile.
What according to you makes you a good candidate for customer service or technical support job? Helpful, Polite, Good manners to talk, Always ask at last "is there I can help you", Problems solver, have some patience.
On a scale of 1 - 5 please rate your fluency in spoken English  4