Subject: Fw: Tech Support Candidate - Adarsh Markan
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Mon, 20 Jun 2022 09:15:26 +0000

no
________________________________
From: Adarsh Markan <[email-masked]>
Sent: Sunday, June 19, 2022 12:20 AM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]>
Subject: Tech Support Candidate - Adarsh Markan

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    Adarsh Markan
E-mail  [email-masked]
Phone Number    (+91) 989695653
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute only using Metro
Where do you currently live (area)      Vikaspuri Delhi
Which best describes your Technical Support capabilities        I've worked in Level 2 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Hardware - Basic
Speakers & Audio
VoIP
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        Interdata soft pvt ltd  Technical support analyst       18 Feb2022      33000
Previous Employer 1
Previous Employer 2
In your past experience you have (select all that applies)      Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  1. Check for the error message
2. Check in different browser
3. Check whether other  websites open up
4.if not,  check whether internet connection available or not
Please list the steps to connect a Bluetooth speaker to your mobile phone.      1. Turn on Bluetooth on your phone as well as go to Bluetooth section if speakers
2. Pair the phone with Bluetooth
3. After connecting successfully it shall display the message
What according to you makes you a good candidate for customer service or technical support job? 1. Good soft skills
2. Good Technical. Skills as well as ability to explain technical steps in a pacified manner
3. Good. Listening skills
On a scale of 1 - 5 please rate your fluency in spoken English  4