Subject: Fw: Tech Support Candidate - Ayush Shakya
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Mon, 20 Jun 2022 09:15:04 +0000

no for tech support but waitlist for any english customer support
________________________________
From: Ayush Shakya <[email-masked]>
Sent: Sunday, June 19, 2022 1:19 AM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]>
Subject: Tech Support Candidate - Ayush Shakya

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    Ayush Shakya
E-mail  [email-masked]
Phone Number    (0) 9456977123
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute using other transport like Rickshaw
Where do you currently live (area)      Noida 93b
Which best describes your Technical Support capabilities        I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows - Basic
Networking - basic
Speakers & Audio
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        Drall and dholiya       Team lead       6 July  27000
Previous Employer 1
Previous Employer 2
In your past experience you have (select all that applies)      Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  Read the error on the page.
If it says no internet, then check if the network internet wifi or wire is connected properly.
After the internet is working then refresh the page.
Please list the steps to connect a Bluetooth speaker to your mobile phone.      Turn on the Bluetooth on mobile phone and turn on the speaker and set the speaker to bluetooth mode.
Search for the bluetooth speaker name on mobile bluetooth settings and pair with the bluetooth speaker.
What according to you makes you a good candidate for customer service or technical support job? As I have experience in support of around a year and a half, I would be able to easily adapt to the job. Also, I have worked in rotational shifts so I have done every shift, be it morning, evening or night shift.
On a scale of 1 - 5 please rate your fluency in spoken English  5