Subject: Fw: Tech Support Candidate - Perbinder Khanna
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Mon, 20 Jun 2022 09:14:42 +0000

no
________________________________
From: Perbinder Khanna <[email-masked]>
Sent: Sunday, June 19, 2022 12:36 AM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]>
Subject: Tech Support Candidate - Perbinder Khanna

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    Perbinder Khanna
E-mail  [email-masked]
Phone Number    (91) 9109682904
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute only using Metro
Where do you currently live (area)      GWALIOR MP.
Which best describes your Technical Support capabilities        I've worked in Level 2 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows OS - Advanced
Networking - basic
Hardware - Basic
Hardware - Advanced
Speakers & Audio
VoIP
Firewall
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        KBPL    IT support      January 2022    17900
Previous Employer 1     Gnosis pharmaceutical   IT officers     March 2020      15000
Previous Employer 2     Agarwal computer gwalior        CSE     October 2019    12000
In your past experience you have (select all that applies)      Interacted with Domestic customers on Phone
Interacted with customers over Live Chat
Used a case management tool
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  First of all you can check your internet connection, then check you browse setting to access all site to open. If you found any error try to ping this web address. Other wise open to different web browser to support this function
Please list the steps to connect a Bluetooth speaker to your mobile phone.      Open both devices bluetooth function. Pair mobile to speaker. If any pairing code of devices plz fill code getting permission to connect to each other.
What according to you makes you a good candidate for customer service or technical support job? I have knowledge of customer problem because I have provided support them on desktop as well as site support on their site or home
On a scale of 1 - 5 please rate your fluency in spoken English  2