Subject: Fw: Tech Support Candidate - Priyanka Shende
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Mon, 20 Jun 2022 09:13:32 +0000

no
________________________________
From: Priyanka Shende <[email-masked]>
Sent: Sunday, June 19, 2022 12:40 PM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]>
Subject: Tech Support Candidate - Priyanka Shende

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    Priyanka Shende
E-mail  [email-masked]
Phone Number    (462003) 8517065199
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute only using Metro
Where do you currently live (area)      NA
Which best describes your Technical Support capabilities        I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows - Basic
Hardware - Basic
Speakers & Audio
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        NA      NA      NA      NA
Previous Employer 1     NA      NA      NA      NA
Previous Employer 2     NA      NA      NA      NA
In your past experience you have (select all that applies)      Interacted with Domestic customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  firstly we check the other new tab and check to see another website load like google.com.
if we cant we go to next step
Then we launch another browser like internet explorer and we can try to open the site we having problem
then restart the device
and make sure the internet connection works
and check if the device is Down for everybody or just you.

Please list the steps to connect a Bluetooth speaker to your mobile phone.      Put our Bluetooth device in pairing mode by pressing and holding the power button or pairing button .
Then go to setting then connected devices in Bluetooth. Then select pair new device and then tap the speaker's name.
What according to you makes you a good candidate for customer service or technical support job? Self -discipline
The ability to effectively prioritize task.
Dedication and commitment to problem resolution.
The ability and willingness to communicate.
A humble attitude about knowledge limitations.
The ability to think logically and creatively.
Respect for all users ,team member , and Superiors even when it is not reciprocated.
On a scale of 1 - 5 please rate your fluency in spoken English  4