Subject: Fw: Tech Support Candidate - Aditya Raman Aditya
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Mon, 20 Jun 2022 09:11:55 +0000

no
________________________________
From: Aditya Raman Aditya <[email-masked]>
Sent: Sunday, June 19, 2022 12:42 PM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]>
Subject: Tech Support Candidate - Aditya Raman Aditya

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    Aditya Raman Aditya
E-mail  [email-masked]
Phone Number    (+91) 9798607473
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute using other transport like Rickshaw
Where do you currently live (area)      Gurgaon
Which best describes your Technical Support capabilities        I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows - Basic
Networking - basic
Networking - advance
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        Concentrix      Advisor Chat Support    15 July 20000
Previous Employer 1     FieldfreshFoods Pvt. Ltd.       Sales Executive         30 November 2017        35000
Previous Employer 2
In your past experience you have (select all that applies)      Interacted with Domestic customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  1. Check the internet connection first.
2.Check if domain has expired.
3.Make sure cookies are enabled.
4.Clear cache and cookies.
Make sure Javascript is enabled.
5.Restart the web browser.
6. Try using different browser.
Please list the steps to connect a Bluetooth speaker to your mobile phone.      1.Swipe down from top screen.
2.Touch and hold Bluetooth.
3. Tap pair new device.
4. Check new device available for pair.
5.Tap the name of Bluetooth  which you want to pair.
What according to you makes you a good candidate for customer service or technical support job? 1. Good listener
2.Ability to learn new thing.
Technical background
4. Adaptable to changes
5.Team player
6.Leader
On a scale of 1 - 5 please rate your fluency in spoken English  4