Subject: Fw: Tech Support Candidate - Arpit Pandey
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Mon, 20 Jun 2022 09:10:29 +0000

no
________________________________
From: Arpit Pandey <[email-masked]>
Sent: Sunday, June 19, 2022 3:15 PM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]>
Subject: Tech Support Candidate - Arpit Pandey

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    Arpit Pandey
E-mail  [email-masked]
Phone Number    (87072) 02094
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute only using Metro
Where do you currently live (area)      sector 73
Which best describes your Technical Support capabilities        I don't have experience or skills for Technical Support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Hardware - Basic
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        NA      NA      NA      NA
Previous Employer 1     NA      NA      NA      NA
Previous Employer 2     NA      NA      NA      NA
In your past experience you have (select all that applies)      Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  Step 1) restart your internet connection
Step 2) Disable your firewall and antivirus
Step 3) Clear your browser cache.
Step 4) Flush your DNS cache.
Step 5) need to change your DNS servers.
Please list the steps to connect a Bluetooth speaker to your mobile phone.      step 1) go to settings
step 2) Tap the Bluetooth option
step 3) turn on Bluetooth
step 4) A list of available devices will appear .
step 5) if your speaker is not listed , press the button on your speaker that makes it discoverable - its often a button with a Bluetooth symbol on it.
step 6) on your mobile select your speaker  and thats it, you're connected !
What according to you makes you a good candidate for customer service or technical support job? As I have complete my graduation in Electrical Engineering I have a strong characteristics to interact with people. I too have sound ability of customer service. I can establish good working rapport with the clients easily.
On a scale of 1 - 5 please rate your fluency in spoken English  4