Subject: Fw: Tech Support Candidate - Rahul Pandey
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Mon, 20 Jun 2022 09:10:19 +0000

no
________________________________
From: Rahul Pandey <[email-masked]>
Sent: Sunday, June 19, 2022 5:33 PM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]>
Subject: Tech Support Candidate - Rahul Pandey

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    Rahul Pandey
E-mail  [email-masked]
Phone Number    (91) 9897974123
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute only using Metro
Where do you currently live (area)      E 295 East Vinod Nagar, mayur vihar ll
Which best describes your Technical Support capabilities        I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows - Basic
Networking - basic
Hardware - Basic
Speakers & Audio
VoIP
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        Fresher
Previous Employer 1
Previous Employer 2
In your past experience you have (select all that applies)      Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  1st - I'll check the network connection is good
2nd - if it is good than Diagnosis the Network.
3rd - if no problem found than i should switch to other network If that network work properly
Than i should call for expert support to check what the problem is network facing.
To open the (www.ndtv.com) website
Please list the steps to connect a Bluetooth speaker to your mobile phone.      First switch on your Bluetooth speaker.
Than your phone Bluetooth.
The speaker name will be available just click on the name than it will be connected.

If the name is not coming than click on visible nearby device than it will come.
Click on bluetooth speaker name to connect it.
What according to you makes you a good candidate for customer service or technical support job? I am very confident to chat with costumers.
Listen their queries and find the solution as soon as possible.
And they would be quite assure from my service
On a scale of 1 - 5 please rate your fluency in spoken English  4