Subject: Tech Support Candidate - Abhishek Yadav
From: Abhishek Yadav <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 20 Jun 2022 05:07:51 -0400

Tech Support
Test

Name

Abhishek
Yadav

E-mail

[email-masked]

Phone Number

(91) 9643484003

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

Noida sector 75

Which best describes your Technical Support capabilities

I've worked in Level 1 tech support

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

MS Windows OS - Advanced
MS Windows -
Basic
MacOS
Networking - basic
Hardware - Basic
Hardware -
Advanced
Speakers & Audio

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Previous Employer 1

Droisys

It supports

1
April

25000

Previous Employer 2

In your past experience you have
(select all that applies)

Interacted with International
customers on Phone

Situation: You are trying to open a
website (www.ndtv.com) on your browser, and you get an error. As a computer
user, please tell us all the steps you will take in logical order to
troubleshoot the problem. Please answer in Grammatically correct
english.

1. First step to restart your computer.

2. Second step check you have proper internet connection.

3. Third step check the ndtv website is down only for you or others also by
using other devices.

Please list the steps to connect a
Bluetooth speaker to your mobile phone.

1. Go to
bluetooth setting on your device.

2 . Search for your bluetooth device name.

3. Click on connect.

What according to you makes you a
good candidate for customer service or technical support job?

I am technically good

I know everything about computers

I have done my BCA in computer application

I am good at customer interaction

On a scale of 1 - 5
please rate your fluency in spoken English

4