Subject: Fw: Tech Support Candidate - Rohit Heer
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Mon, 20 Jun 2022 09:05:22 +0000

no
________________________________
From: Rohit Heer <[email-masked]>
Sent: Monday, June 20, 2022 12:00 PM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]>
Subject: Tech Support Candidate - Rohit Heer

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    Rohit Heer
E-mail  [email-masked]
Phone Number    (+91) 8264462126
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute using other transport like Rickshaw
Where do you currently live (area)      Phagwara, punjab
Which best describes your Technical Support capabilities        I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows - Basic
Linux
Networking - basic
Hardware - Basic
Speakers & Audio
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        NA      NA      NA
Previous Employer 1     NA      NA      NA
Previous Employer 2     NA      NA      NA
In your past experience you have (select all that applies)      Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  First of all, I am gonna see what the error is,to understand the problem. If the problem is with my computer network then I am going to solve it by checking internet connectivity, website address is correct or not, restart the router ,rebooting system.  But if problem is with the website,I will contact website owner or administrator .
Please list the steps to connect a Bluetooth speaker to your mobile phone.      First of all turn on the Bluetooth speaker and change its mode to Bluetooth then on your  mobile turn on your  Bluetooth and pair your Mobile with Bluetooth speaker.
What according to you makes you a good candidate for customer service or technical support job? According to me the things that make a candidate  for customer  support  job is that the communication skills must be good, polite nature, patience and good technical knowledge.
On a scale of 1 - 5 please rate your fluency in spoken English  4