Subject: Fw: Tech Support Candidate - Amit Verma
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Mon, 20 Jun 2022 08:50:47 +0000

interview
________________________________
From: Amit Verma <[email-masked]>
Sent: Monday, June 20, 2022 12:07 PM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]>
Subject: Tech Support Candidate - Amit Verma

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    Amit Verma
E-mail  [email-masked]
Phone Number    (91) 9910789281
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute only using Metro
Where do you currently live (area)      NEW DELHI
Which best describes your Technical Support capabilities        I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows - Basic
Networking - basic
Hardware - Basic
Speakers & Audio
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        Pacific BPO     IT Support Executive    NA      23,000
Previous Employer 1     R1rcm   IT Support Executive    30/09/2020      16,666
Previous Employer 2
In your past experience you have (select all that applies)      Interacted with International customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  I will refresh the page 2-3times if it doesn't work I'll restart the browser if it still not working then I will check internet if there is no problem with internet then I'll delete history and cockies then I will try to to open the website if it still showing error I'll will check URL if it is correct then there must be server problem.
Please list the steps to connect a Bluetooth speaker to your mobile phone.      On Bluetooth speaker and Bluetooth of phone > search the Bluetooth speaker name on phone > pair and connect the speaker
What according to you makes you a good candidate for customer service or technical support job? I have required experience in the same profile.
On a scale of 1 - 5 please rate your fluency in spoken English  4