Subject: Fw: Tech Support Candidate - Aman intekhab
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Mon, 20 Jun 2022 08:46:40 +0000

no
________________________________
From: Aman intekhab <[email-masked]>
Sent: Monday, June 20, 2022 12:29 PM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]>
Subject: Tech Support Candidate - Aman intekhab

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    Aman intekhab
E-mail  [email-masked]
Phone Number    (91) 8538917519
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute using other transport like Rickshaw
Where do you currently live (area)      HAZARIBAGH
Which best describes your Technical Support capabilities        I've worked in Level 2 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Hardware - Basic
Hardware - Advanced
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        Wipro Technologies      Project Engineer        16th August     24500
Previous Employer 1
Previous Employer 2
In your past experience you have (select all that applies)      Interacted with Domestic customers on Phone
Interacted with customers over Email
Used a case management tool
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  1.We will clear history,cache and all of the browser
2.If that won't work,we will try in different browser
3.If that will also not work ee will change the dns settings from the network and security and restart the system
Please list the steps to connect a Bluetooth speaker to your mobile phone.      1.Turn ON the blutooth of the mobile phone.
2.Turn ON the speaker and blutooth of that.
3.It will het automatically paired and show in connected state

What according to you makes you a good candidate for customer service or technical support job? I am working in technical support from last 3years,I know how to manage customers even if they are angry,i know I am very good at customer handling and providing customer support.
On a scale of 1 - 5 please rate your fluency in spoken English  5