Subject: Trainer Candidate - Khursheed Abbas
From: Khursheed Abbas <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 18 Aug 2022 01:45:13 -0400

Tech Support
Test

Name

Khursheed
Abbas

E-mail

[email-masked]

Phone Number

(91) 8700462901

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

Delhi

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Sbi card

Trainer

32000

Previous Employer 1

Boss corporation

Department
Manager

2020

24000

Previous Employer 2

Vishal mega mart

Supervisor

2016

20000

If Selected, how much
time do you need to join?

5 Days

Please briefly
describe your work experience specifically in Quality?

I was
taking care about product policy Grooming part of Branch relationship
excutive

Pitching of product with Quality and rules

Proper proper paper work with policy

Have you worked as a
Quality Manager in a Call Center/Customer Service/BPO Environment?

No

Please tell us below in 300 - 500
words about the most difficult situation in your experience as someone who is
responsible to manage and bring improvements in quality of your team

Most difficult situation is when employee is not interested to
work still working little hard to manage but not impossible

What
according to you is the difference between good and great customer service.
(Explain in 4 - 6 sentences)

Good customer is like ready to
understand

Great customer ready to buy know everything

What according to
you makes you a good candidate for this position?

Who has
confidence

Proactive

Knowledge

Interpersonal skills

Motivated

On a scale of 1 - 5 please rate your fluency in
spoken English

3