Subject: English Language Test - Meshari Abdullah
From: Meshari Abdullah <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 16 Aug 2022 07:43:52 -0400

Foreign Language
Screening Test

Name

Meshari
Abdullah    /  (7412812667) 7412812667
/ [email-masked]

Whats your first language

English

Based on your understanding of
situation 1 above, assuming you are the customer service representative, please
draft a response to customer's email. Please make sure that your email is
grammatically correct and properly formatted.

Hello,

we would to apologize for delay for your order.

Thank you for connecting with us.

as per your details in our system for your order your address was incorrect we
have tried to deliver your order and  our courier team tried to delivered as
per the address you have share with us we would to ask you to share with us your
correct adders and [street name and building number] so our courier team will
deliver to you as son as possible.

we are looking forward to hear from you

Thank you for shopping with us

baby shop team.

Based on the Situation 2 above, please draft an
email response to the customer. You don't necessarily need to know the policy of
the brand, but use the best practice from e-commerce companies that you've
shopped from so far to know the policies.

Hello
Abdul,

We would like to apologize for kind of experience.

this not what we like to show our customers

We would like to ask you please to share with us the tv picture and the
scratches  damages

and we are  are going to forward to our specif team to make sure not to
happens again

we are looking forward to hear from you.

Thank you for shopping with us.

Home box shop team.