Subject: English Language Test - alhafez mohammed
From: alhafez mohammed <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 16 Aug 2022 04:05:52 -0400

Foreign Language
Screening Test

Name

alhafez
mohammed    /  (91) 7726015141    / [email-masked]

Whats your first language

English

Based
on your understanding of situation 1 above, assuming you are the customer
service representative, please draft a response to customer's email. Please make
sure that your email is grammatically correct and properly formatted.

HELLO IM ACOSTOMEER SERVICE FROM THE SALESMAN COMPANY ACCORDING
FOR YOUR ORDERWAS SHIPPED BY US,WE ALREADY TRIED TO DELIVER TO YOU BUT WE DID
NOT ABLE MEAT YOU BECAUSE THE ADDRESS THAT YOU GIVEN US IT IS NOT WRIGHT,SO
PLEASE SEND TO US ANEW ADDRESS AND THEN WE WILL SEND YOU SOON.

THANKS

Based on the Situation 2 above, please draft an
email response to the customer. You don't necessarily need to know the policy of
the brand, but use the best practice from e-commerce companies that you've
shopped from so far to know the policies.

HELLO
DEAR SIR THIS ME ACUSTOMER SERVICE ,ACCORDING TO YOUR ISSUE PLEASE DONT WORRY
ABOUT THAT ,WE WILL TRY TO SEND YOU NEW ONE WITH GOOD QUALITY ,AS WE HAVE GOOD
EXPERIENCE ALWAYS WE WILL LOOK AND TRY TO DO THE BEST WITH OUR CUSTOMER IN ALL
AROUND THE WORLD,WE ALWAYS LOOKING FOR YOU AND PROVIDING THE GOOD QUALITY OF
GOODS .