Subject: Arabic Language Test - Nibras Abbas
From: Nibras Abbas <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 15 Aug 2022 12:16:13 -0400

Foreign Language
Screening Test

Name

Nibras
Abbas    /  (+91) 8401615772    / [email-masked]

Whats your first language

Arabic

Based
on your understanding of situation 1 above, assuming you are the customer
service representative, please draft a response to customer's email. Please make
sure that your email is grammatically correct and properly formatted.

Dear Customer

Sorry, our courier executive was not able to reach you for shipment due to the
wrong address, Please check your address again and correct it.

Thank you for shopping from babyshop.com

customer support team.

Based on the Situation 2 above,
please draft an email response to the customer. You don't necessarily need to
know the policy of the brand, but use the best practice from e-commerce
companies that you've shopped from so far to know the policies.

Dear Customer

Sorry for this mistake we will try to solve the problem as soon as possible,
please try to send more details.

Customer support team