Subject: English Language Test - Aminu Adamu Yakubu
From: Aminu Adamu Yakubu <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 15 Aug 2022 07:35:01 -0400

Foreign Language
Screening Test

Name

Aminu Adamu
Yakubu    /  (247122) 7417397558
/ [email-masked]

Whats your first language

English

Based on your understanding of
situation 1 above, assuming you are the customer service representative, please
draft a response to customer's email. Please make sure that your email is
grammatically correct and properly formatted.

Dear
Customer,

Thank you for contacting us. Reports like yours are very important to us are an
important part of keeping our company a safe and welcoming community.

Since this is happening to you we will look into the matter and follow up with
you directly once we've resolved the issue.

Thanks again,

The Company Team

Based on the Situation 2 above, please draft an
email response to the customer. You don't necessarily need to know the policy of
the brand, but use the best practice from e-commerce companies that you've
shopped from so far to know the policies.

Hi
Abdul,

We'd like to thank you for you for using our product.

Your issue will be reviewed soon and we'll contact as soon as it's resolved.

Thanks Again,

The Homebox Team