Subject: English Language Test - MAHMOUD OHAJ
From: MAHMOUD OHAJ <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 15 Aug 2022 01:38:10 -0400

Foreign Language
Screening Test

Name

MAHMOUD
OHAJ    /  (+91) 9943572332    / [email-masked]

Whats your first language

English

Based
on your understanding of situation 1 above, assuming you are the customer
service representative, please draft a response to customer's email. Please make
sure that your email is grammatically correct and properly formatted.

Hello Sir/madam

Thanking you for contacting us , we where trying to reach your location but it
wasn't correct please send you current location to resend the bag.

Thanking you.

Based on the Situation 2 above, please draft an
email response to the customer. You don't necessarily need to know the policy of
the brand, but use the best practice from e-commerce companies that you've
shopped from so far to know the policies.

Hello
Abdul,

Thank you for contacting Homebox team , we will do the needful to solve your
problem as soon as possible.

Thanks alot

Homebox team.