Subject: Trainer Candidate - Rishabh Mishra
From: Rishabh Mishra <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 13 Aug 2022 13:17:59 -0400

Tech Support
Test

Name

Rishabh
Mishra

E-mail

[email-masked]

Phone Number

(+91) 7054354777

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

Agra

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Teleperformance

Quality analyst

17000

Previous Employer 1

Startek

Quality analyst

19/05/2022

11000

Previous Employer 2

Startek

CCE

31/07/2021

9500

If Selected, how much time do you need
to join?

30 days

Please briefly
describe your work experience specifically in Quality?

Responsible for the client handling,internal stakeholders, and
some part of my team,

Shar VOC to client for process improvement.

Feedback and Session management.

Have you worked as a Quality Manager in a Call
Center/Customer Service/BPO Environment?

No

Please tell us below in 300 - 500
words about the most difficult situation in your experience as someone who is
responsible to manage and bring improvements in quality of your team

NA

What according to you is the difference
between good and great customer service. (Explain in 4 - 6 sentences)

NA

What according to you makes you a
good candidate for this position?

Patience makes to good
candidate for this position.

On a scale of 1 - 5 please rate your
fluency in spoken English

5