Subject: Trainer Candidate - Divyanshu Maheshwari
From: Divyanshu Maheshwari <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 13 Aug 2022 01:41:11 -0400

Tech Support
Test

Name

Divyanshu
Maheshwari

E-mail

[email-masked]

Phone Number

(91) 9315354188

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I can commute using other transport like
Rickshaw

Where do you currently live (area)

Chandni Chowk

Please give us details of your last 3
employments including current. If you've not worked in 3 companies, please enter
NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Previous Employer 1

Shree traders

Stock Operating
and Purchase manager

30000

Previous
Employer 2

Shyam Marketing

Owner

35000

If Selected, how much time do you need
to join?

7 Days

Please briefly
describe your work experience specifically in Quality?

Currently
working as a stock operator and purchase manager

Have you worked as a Quality Manager in a Call
Center/Customer Service/BPO Environment?

No

What according to you is the
difference between good and great customer service. (Explain in 4 - 6
sentences)

The basic difference between good and great
customer service is the level of satisfaction the customer gets after contacting
you .

Anyone can give good customer service but it will be called great when the
customer is fully satisfied and he/she does not have any doubts about the query
raised

What according to you makes you a good candidate for
this position?

Good communication skills

Understanding

Cooperative in nature

Have Patience enough to understand the problem completely then provide
solution

On a scale of 1 - 5 please rate your fluency in
spoken English

4