Subject: Trainer Candidate - Neha singh Neha
From: Neha singh Neha <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 12 Aug 2022 03:07:30 -0400

Tech Support
Test

Name

Neha singh
Neha

E-mail

[email-masked]

Phone Number

(201206) 8979577674

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

Muradnagar
ghaziabad

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

NA

NA

NA

NA

Previous Employer 1

Previous
Employer 2

If Selected, how much time do you need
to join?

Immediate

Please briefly
describe your work experience specifically in Quality?

NA

Have you worked as a Quality Manager in
a Call Center/Customer Service/BPO Environment?

No

Please tell us below in 300 - 500
words about the most difficult situation in your experience as someone who is
responsible to manage and bring improvements in quality of your team

As a manager we have a key role that we have to be a multi
tasking and have a potential to lead our team proficiently .a manager is a good
leader itself capable to solve hurdle in the path of the team and the
organization.

What according to you is the difference between good
and great customer service. (Explain in 4 - 6 sentences)

According
to me , a good customer service reps will get the problem solved eventually
whereas the great customer service reps will get it solved immediately, doing
everything they can to remedy the problem at hand of customer.

What
according to you makes you a good candidate for this position?

Candidate that promoting a positive, helpful and friendly
environment will be suited for this position.

On a scale of 1 - 5
please rate your fluency in spoken English

4