Subject: Trainer Candidate - Vishal Singh
From: Vishal Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 12 Aug 2022 02:07:23 -0400

Tech Support
Test

Name

Vishal
Singh

E-mail

[email-masked]

Phone Number

(141014) 8725954903

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute only using Metro

Where
do you currently live (area)

Ludhiana

Please give us details of your last 3 employments including current.
If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Speed craft industries

Quality engineer
/manager

July 202

25000

Previous Employer 1

Previous
Employer 2

If Selected, how much time do you need
to join?

Max 10 days

Please briefly
describe your work experience specifically in Quality?

Documenting and reporting product or service

Quality levels.devolping and implemeting standard for inspection.Developing a
workflow product inspection.communicating with other

team members to solve problems

Have you worked as a Quality Manager in
a Call Center/Customer Service/BPO Environment?

No

What according to you is the
difference between good and great customer service. (Explain in 4 - 6
sentences)

Good Customer service reps will get the problem
solved eventually. Great customer service reps will get it solved
immediately,doing

they can to remedy the problem at hand.

What according to you
makes you a good candidate for this position?

My skill
set is a perfect match for the job requirements. In particular, my  customer
dealing skills and managerial experience make me an ideal candidate for the
position. For example, at my last job, I managed a quality team of five
employees, and we had the top  record of our company branch. I can bring my
successes and experiences to this job.

On a scale of 1 - 5
please rate your fluency in spoken English

3