Subject: Trainer Candidate - Manish Tewatia
From: Manish Tewatia <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 11 Aug 2022 11:40:32 -0400

Tech Support
Test

Name

Manish
Tewatia

E-mail

[email-masked]

Phone Number

(121102) 8930987591

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute only using Metro

Where
do you currently live (area)

Palwal

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Previous Employer 1

Escort pvt. Ltd

Associate
Trainee

07/10/2021

18500

Previous Employer 2

If Selected, how much time do you need
to join?

Immediately

Please briefly
describe your work experience specifically in Quality?

As a
Associate Trainee I was in the final inspection to check all the items that were
available in the shop which was under us their readings and check sheet making
all the process

Have you worked as a Quality Manager in
a Call Center/Customer Service/BPO Environment?

No

What according to you is the
difference between good and great customer service. (Explain in 4 - 6
sentences)

Good means that having good communication skills
and soft attitude

Great customer service tells about the smart communication problem solving and
make the customer satisfy

What according to you makes you a good
candidate for this position?

A willingness and ultimately an
ability to learn are very important qualities of a good conditate

On a
scale of 1 - 5 please rate your fluency in spoken English

4