Subject: Trainer Candidate - Aditya Ranjan
From: Aditya Ranjan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 8 Aug 2022 02:55:59 -0400

Tech Support
Test

Name

Aditya
Ranjan

E-mail

[email-masked]

Phone Number

(91) 8826148966

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

New Delhi

Please give us details of your last 3 employments including current.
If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

byarv

sales

10 july

30

Previous Employer 1

Previous
Employer 2

If Selected, how much time do you need
to join?

immediately

Please briefly
describe your work experience specifically in Quality?

I have
two years of experience in international voice process. I have to sell Amaxon
subscription to US clients

Have you worked as a Quality Manager in
a Call Center/Customer Service/BPO Environment?

No

Please tell us below in 300 - 500
words about the most difficult situation in your experience as someone who is
responsible to manage and bring improvements in quality of your team

The most difficult situation was when customer repeatedly say
no no and at last you somehow manage the sale.

sometimes my seniors and floor manager helped me to bring improvement in my
quality.

What according to you is the difference between good
and great customer service. (Explain in 4 - 6 sentences)

A good
customer listens to you quietly and then the decision.

A great customer is when he/ she listen to you snd had a doubt, u clear it and
they buy your products.

What according to you makes you a
good candidate for this position?

Firstly i am experienced in
this field.

secondly i am a sakes guy and i know how to sell by product

On a
scale of 1 - 5 please rate your fluency in spoken English

4