Subject: Trainer Candidate - Mayank Sharma
From: Mayank Sharma <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 8 Aug 2022 02:49:52 -0400

Tech Support
Test

Name

Mayank
Sharma

E-mail

[email-masked]

Phone Number

(+91) 8587869697

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

Faridabad

Please give us details of your last 3 employments including current.
If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Tokai imperial rubber India pvt ltd

Engineer

Presently
working

35000

Previous Employer 1

Bony polymers

Engineer

May
2019

24000

Previous Employer 2

Agro engineering works

Traine

July
2016

18000

If Selected, how much time do you need
to join?

Within a month

Please briefly
describe your work experience specifically in Quality?

Quality
assurance is the customer satisfaction related to product and service given by a
QA

With help of continual improvement,kaizen at work area

Frequently training to the downline or associates related to work appraise the
manpower for there work frequent Change in work environment and many more

Have you worked as a Quality Manager in a Call
Center/Customer Service/BPO Environment?

No

Please tell us below in 300 - 500
words about the most difficult situation in your experience as someone who is
responsible to manage and bring improvements in quality of your team

Me myself is responsible

What according to you
is the difference between good and great customer service. (Explain in 4 - 6
sentences)

Good is some how satisfied with the product and he
or she can go to different bias

Great is like they are providing cheap and best product to the market with good
capability or product and also the maintenance of the xyz product is cheap and
easily available

What according to you makes you a
good candidate for this position?

That's very hard to tell as
it can be choosen by the recruiter only

On a scale of 1 - 5
please rate your fluency in spoken English

4