Subject: Trainer Candidate - Aman Kumar
From: Aman Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 5 Aug 2022 05:53:42 -0400

Tech Support
Test

Name

Aman
Kumar

E-mail

[email-masked]

Phone Number

(121003) 9582480448

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

Faridabad

Please give us details of your last 3 employments including current.
If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Jairaj ancillaries pvt.ltd.

Quality engineer

Currently
working

17500

Previous Employer 1

Previous
Employer 2

If Selected, how much time do you need
to join?

30 days

Please briefly
describe your work experience specifically in Quality?

❖ Daily
Morning meeting and follow up work instruction.

❖ To ensure smooth running and upkeep of all Equipment.

❖ To attend & find out root cause of daily break down to avoid
reoccurrence.

❖ Daily setup of all machines and petrolling.

❖ .Track record of continuous development and improvement of various kaizen
activities in machine shop.

❖ Check all Control plan and 4M Change.

❖ Continuous improvement in shop up time by various modification &
Kaizens

❖ Daily Monitoring of Dispatches plan.

Have you worked as a
Quality Manager in a Call Center/Customer Service/BPO Environment?

Yes

Please tell us below in 300 - 500
words about the most difficult situation in your experience as someone who is
responsible to manage and bring improvements in quality of your team

Continuous improvement in shop  up time by various
modification & Kaizens.

Timely checked line process reduce the rejection.

Given proper training to operator & process engineer.

What according to you is the difference between good
and great customer service. (Explain in 4 - 6 sentences)

1-No
rejection to the customer end & zero ppm.

2-good communication to the customers.

3-timely dispatching all customers producet.

What according to
you makes you a good candidate for this position?

Yes i am
good candidate

On a scale of 1 - 5 please rate your fluency in
spoken English

2