Subject: Trainer Candidate - Megha Singh Patel Megha
From: Megha Singh Patel Megha <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 5 Aug 2022 05:09:09 -0400

Tech Support
Test

Name

Megha Singh
Patel Megha

E-mail

[email-masked]

Phone Number

(91+) 8957630453

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute using other transport like
Rickshaw

Where do you currently live (area)

Mayur vihar phase 1

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

NA

Previous Employer 1

NA

Previous
Employer 2

Na

If Selected, how much time do you need
to join?

10 days

Please briefly
describe your work experience specifically in Quality?

As I am a
fresher done from my post graduation from M. Sc food technology

Have
you worked as a Quality Manager in a Call Center/Customer Service/BPO
Environment?

No

Please tell us below in 300 - 500
words about the most difficult situation in your experience as someone who is
responsible to manage and bring improvements in quality of your team

The toughest part of the job is definitely dealing with
certain clients. When they give our company representatives a hard time, doing
our job becomes tough. On the other hand, when you get a great client, and
develop a strong relationship with them, it is probably the most rewarding parts
of the work

What according to you is the difference between good
and great customer service. (Explain in 4 - 6 sentences)

Good
customer service reps will get the problem solved eventually. Great customer
service reps will get it solved immediately, doing everything they can to remedy
the problem at hand

What according to you makes you a
good candidate for this position?

I fit for the job and capable
of delivering excellent results. I possess skills that are unique, and likely
unteachable, which makes you an above average candidate. I'll be an asset to the
company and a perfect fit for the team.

On a scale of 1 - 5
please rate your fluency in spoken English

4