Subject: Trainer Candidate - Mrityunjay Pathak
From: Mrityunjay Pathak <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 3 Aug 2022 03:39:55 -0400

Tech Support
Test

Name

Mrityunjay
Pathak

E-mail

[email-masked]

Phone Number

(91) 7784838620

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

Pune

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

TIAA

Analyst

Currently working

50000

Previous
Employer 1

Tvs logestic services limited

Coordinator

March
2018

14500

Previous Employer 2

If Selected, how much time do you need
to join?

3 months

Please briefly
describe your work experience specifically in Quality?

Involves
identifying and verifying customer and logged their

complaints.

• Verifying, analyzing, reviewing, and processing the relevant information
and

documents. Always deliver error free clear Title.

• Responding accurately and timely to all the Queries that come across on
a

daily basis.

• Working with Proficiency in excels for driving out daily reports.

• Researching with the help of multiple resources and solve given problems

issues.

Have you worked as a Quality Manager in a Call
Center/Customer Service/BPO Environment?

Yes

What according to you is the
difference between good and great customer service. (Explain in 4 - 6
sentences)

Better reviews. Happy, loyal customers leave
positive reviews, which encourage others to engage with your business. 5-star
reviews can help your business attract new customers through word of mouth
alone.

What according to you makes you a good candidate for
this position?

You are fit for the job and capable of delivering
excellent results. You possess skills that are unique, and likely unteachable,
which makes you an above average candidate. You'll be an asset to the company
and a perfect fit for the team.

On a scale of 1 - 5 please rate your
fluency in spoken English

4