Subject: Trainer Candidate - Lokesh Kumar
From: Lokesh Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 3 Aug 2022 01:43:50 -0400

Tech Support
Test

Name

Lokesh
Kumar

E-mail

[email-masked]

Phone Number

(301411) 362268

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I can commute only using Metro

Where
do you currently live (area)

Rajasthan

Please give us details of your last 3 employments including current.
If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Surin automotive

Incoming quality engineer

24000

Previous Employer 1

MNR AUTOMOTIVE

Quality
engineer

20000

Previous Employer 2

If Selected, how much time do you need
to join?

One month

Please briefly
describe your work experience specifically in Quality?

Responsible to assure the quality on the raw materials working
side by side with our Supplier´s together we make the highest Quality on our
Surin automotive.

Have you worked as a Quality Manager in
a Call Center/Customer Service/BPO Environment?

No

Please tell us below in 300 - 500
words about the most difficult situation in your experience as someone who is
responsible to manage and bring improvements in quality of your team

Basically no any most difficult sistation face by because
every member of my quality team supports me. But one difficult situation face at
time of rejection parts make by production team in large quantities that time
new manpower are join  and this manpower not know about quality standard an CTQ
area and I give to training to initial and reduce the customer PPM.

What
according to you is the difference between good and great customer service.
(Explain in 4 - 6 sentences)

Good customer service means we
give to better accuracy. And better customer service means we give better
service in minimum cost and within in time according to customer.

What
according to you makes you a good candidate for this position?

Because I give to my best of my whole experience.

On a scale of 1 - 5 please rate your fluency in
spoken English

4