Subject: Tech Support Candidate - Ankit mishra
From: Ankit mishra <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 2 Aug 2022 13:25:40 -0400

Tech Support
Test

Name

Ankit
mishra

E-mail

[email-masked]

Phone Number

(+91) 9651729394

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

Mirzapur

Which best describes your Technical Support capabilities

I've worked in Level 1 tech support

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

MS Windows OS - Advanced
MS Windows -
Basic
Networking - basic
Technical portal

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Orbit

UPSDC

Orbit

12000

Previous Employer 1

Previous
Employer 2

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone
Interacted with International customers on
Phone
Interacted with customers over Email
Used a case management
tool
Did not interact with customers, supported internal
employees

Situation: You are trying to open a website
(www.ndtv.com) on your browser, and you get an error. As a computer user, please
tell us all the steps you will take in logical order to troubleshoot the
problem. Please answer in Grammatically correct english.

Website
the refresh and the cheak the issue in browser in error of a computer user. The
issue are browser in website in logical order to troubleshoot the problem in
solve the issue in browser.

Please list the steps to connect a
Bluetooth speaker to your mobile phone.

The
bluetooth connect step 1-The bluetooth device is on.2-and search the device.
3-pairing the device .4- connected the device.

What according to
you makes you a good candidate for customer service or technical support
job?

For us, customer service is a respected and well-respected job
in the world.

On a scale of 1 - 5 please rate your fluency in
spoken English

3