Subject: English Language Test - Adnan Alam
From: Adnan Alam <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 2 Aug 2022 05:02:33 -0400

Foreign Language
Screening Test

Name

Adnan
Alam    /  (91) 8578818606    / [email-masked]

Whats your first language

English

Based
on your understanding of situation 1 above, assuming you are the customer
service representative, please draft a response to customer's email. Please make
sure that your email is grammatically correct and properly formatted.

Dear Customer.

You provided me address bu unfortunately the address is wrong so  please
provide me the right address.

Based on the Situation 2 above, please draft an
email response to the customer. You don't necessarily need to know the policy of
the brand, but use the best practice from e-commerce companies that you've
shopped from so far to know the policies.

sorry sir
for that

I will replace the item but i can not return the money back because it is my
company policy so you can make replace the item

thank you.