Subject: Trainer Candidate - Simran Sharma
From: Simran Sharma <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 2 Aug 2022 04:16:50 -0400

Tech Support
Test

Name

Simran
Sharma

E-mail

[email-masked]

Phone Number

(248001) 09548542076

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute only using Metro

Where
do you currently live (area)

Dehradun

Please give us details of your last 3 employments including current.
If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Previous Employer 1

Previous
Employer 2

Estatedekho

QA manager

15july 2022

35k

If Selected, how much time do you need
to join?

20aug

Please briefly
describe your work experience specifically in Quality?

Taking
calls and handling the customer their behaviour their needs and manage
everything

Have you worked as a Quality Manager in a Call
Center/Customer Service/BPO Environment?

Yes

Please tell us below in 300 - 500
words about the most difficult situation in your experience as someone who is
responsible to manage and bring improvements in quality of your team

Individual commitment to a group effort that is what makes ,a
company work a society work civilization work remember teamwork begins by
building trust

What according to you is the difference
between good and great customer service. (Explain in 4 - 6 sentences)

Good customer service reps will get the problem solve
eventually. Great customer service reps will get it solved immediately, doing
everything..

What according to you makes you a good candidate
for this position?

Ability to communicate effectively with others
and get along

On a scale of 1 - 5 please rate your fluency in
spoken English

4